Refund and Cancellation policy

Refund and Cancellation policy

Last updated: May 22, 2022

Thank you for shopping at naturaldyes.online.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sodhani Biotech Pvt. ltd., 277 Maharani Farm Mahaveer Nagar II Durgapura, Tonk Road Jaipur 302018 INDIA.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to naturaldyes.online, accessible from http://www.naturaldyes.online

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights :-

  • All sale items are final sale and cannot be returned.
  • All returns require a return authorization number from Sodhani Biotech Pvt. Ltd. before any goods will be accepted for return.
  • Please email info@naturaldyes.in for authorization.
  • By email: info@naturaldyes.in.

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Conditions for Returns :-

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned :

  • The supply of Goods made to Your specifications or clearly personalised.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods :-

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:



277 Maharani Farm Mahaveer Nagar II Durgapura,TonkRoad Jaipur 302018 INDIA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us :-

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@naturaldyes.in